Privacy Policy

The pages on this website are only directed at United Kingdom residents and comply with appropriate UK legislation and regulation. We have provided this Privacy Policy to help you understand how we collect and use your personal information when you visit our website.

Who we are

Wherever the name "Health Force" is used within these pages, this refers to Health Force Ltd that operates in the United Kingdom.

What information we collect and how

The information that we collect via this website may include:-

  • Any personal details that you type in and submit such as your name, address, e-mail address, date of birth, lifestyle and other information.
  • Data that allows us to remember you, any interests that you have recorded and how you use this website. This saves you from re-keying information when you return to the site and allows us to arrange our website content to match your preferred interests. We use ”cookies” to collect this data. Cookies are text-only strings of information that are stored on your web browser or hard disk. You have the ability to accept or decline cookies by modifying the settings of your web browser. However, you may not be able to use all the interactive facilities of our site if cookies are disabled. For further information about how to disable cookies in your browser please visit the About Cookies Website
  • Your IP address (this is your computer's individual identification number for internet connection) that is automatically logged by our web server. This is used to note your interest in our website.
  • Your preferences and use of e-mail updates that are recorded by e-mails we send you (only if you have selected to receive e-mail updates on products and offers).

What we do with your information

Your information may be used for the purposes of administering your membership.

Your information may also be used for offering renewal, research and statistical purposes and crime prevention. It may be transferred to any country, including countries outside the European Economic Area for any of these purposes and for systems administration. Where this happens, we will ensure that anyone to whom we pass your information agrees to treat your information with the same level of protection as if we were dealing with it.

If you give us information about another person, in doing so you confirm that they have given you permission to provide it to us to be able to process their personal data (including any sensitive personal data) and also that you have told them who we are and what we will use their data for, as set out in this notice.

In the case of personal data, with limited exceptions, and on payment of the appropriate fee, you have the right to access and if necessary rectify information held about you.

Marketing

Health Force Ltd may use your information to keep you informed by post, telephone, e-mail, text messaging or other electronic means, about health and fitness products and services, and other services which may be of interest to you. Your information may also be disclosed and used for these purposes after your membership has lapsed.

By providing us with your contact details, you consent to being contacted for these purposes.

If you wish to receive these, please ensure that the "Yes" box contains a tick when entering your personal details. However, you can contact us at any time to have your details removed from lists used by us for direct marketing purposes.

We can also provide you with great deals from our carefully selected partners.

If you wish to receive these, then please tick the "Yes" box when entering your personal details. Note that again you may unsubscribe at a later date if you wish.

Your rights

You can ask us to update or remove your personal information by e-mail or by writing to the Customer Services contact that is listed in the Health Force website where you negotiated or concluded the sale of your service.

You also have the right to request a copy of all the personal information we hold about you. To do this, simply write to us at the following address enclosing a cheque for £10.00 payable to Health Force Ltd to cover our administrative costs in dealing with your request:-

The Data Protection Team
Health Force
PO Box 7778
Colchester
CO2 8WH

We will take all reasonable steps to confirm your identity before providing you with details of any personal information we may hold about you.

Other websites and information security

This Privacy Policy covers this website operated by Health Force Ltd. Any other websites that may be linked to or by this website will be subject to their own policies which may differ from ours. You should carefully read the privacy policies of these websites before submitting any personal information.

You should also be aware that communications over the internet, such as e-mails, are not secure unless they have been encrypted. Your communications may route through a number of countries before being delivered - this is the nature of the internet. Health Force cannot accept responsibility for any unauthorised access or loss of personal information that is beyond our control.

Cookie Policy

Use of Cookies on our site

A cookie is a text-only string of information that a website transfers to the cookie file of the browser on your computer's hard disk so that the website can remember who you are.

A cookie will typically contain the name of the domain from which the cookie has come, the "lifetime" of the cookie, and a value, usually a randomly generated unique number.

Two types of cookies are used on this website:

  • Session Cookies which are temporary cookies that remain in the cookie file of your browser until you close the browser.
  • Persistent cookies which remain in the cookie file of your browser for much longer (though how long will depend on the lifetime of the specific cookie).

Cookies can help a website to arrange content to match your preferred interests more quickly. Most major website's use cookies. Cookies cannot be used by themselves to identify you.

How The Health Force Website uses Cookies and what information we collect

Session Cookies

To allow you to carry information across pages of our site and avoid having to re-enter information.

Persistent Cookies

To help us recognise you as a unique visitor (just a randomly generated number) when you return to our website and to allow us to tailor content or advertisements to match your preferred interests or to avoid showing you the same adverts repeatedly.

Within research surveys to ensure you are not invited to complete a questionnaire too often or after you have already done so.

To track whether advertisements are clicked on by users.

Third Party Cookies

Third parties serve cookies via this site. These are used for the following purposes:

To compile anonymous, aggregated statistics that allow us to understand how users use our site and to help us improve the structure of our website. We cannot identify you personally in this way. For more information and to opt-out of cookies used for this purpose please visit the Nielsen//NetRatings privacy policy and the WebSideStory® Privacy Center.

To serve advertisements on our site and track whether these advertisements are clicked on by users.

Use of Web Beacons: Some of our Web pages may contain electronic images known as Web beacons (sometimes known as clear gif's) that allow us to count users who have visited these pages. Web beacons collect only limited information which including a cookie number, time and date of a page view, and a description of the page on which the Web beacon resides. We may also carry web beacons placed by third party advertisers. These beacons do not carry any personally identifiable information and are only used to track the effectiveness of a particular campaign.

Disabling/Enabling Cookies

You have the ability to accept or decline cookies by modifying the settings in your browser. However, you may not be able to use all the interactive features of our site if cookies are disabled.